Privacy Policy
CarbonWise
Privacy Policy for CarbonWise Apps and Games
Effective Date: 8 July 2024
Thank you for using our apps and games developed by CarbonWise. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile applications and related services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Information We Collect
1.1. Information You Provide to Us:
• Account Information: When you create an account, we may collect your username, email address, and any other information you choose to provide.
• Profile Information: We may collect information you provide when you complete your user profile.
• Customer Support: When you contact us for customer support, we may collect your name, email address, and any other information you choose to provide.
1.2. Information We Collect Automatically:
• Usage Information: We may collect information about your interactions with our apps and games, such as gameplay data, app settings, and device information.
• Log Data: We automatically collect log information when you use our services, including your device's Internet Protocol (IP) address, browser type, browser version, and the pages of our service that you visit.
2. How We Use Your Information
The Company may use your personal data for the following purposes:
To provide and maintain our service: This includes monitoring the usage of our service to ensure it operates smoothly.
To manage your account: We use your personal data to manage your registration as a user of our service, allowing you access to various features available to registered users.
To fulfill contractual obligations: We use your information for developing, fulfilling, and managing purchase agreements related to products, items, or services you have bought, or for any other contracts with us through the service.
To contact you: We may reach out via email, phone, SMS, or similar electronic methods, such as app notifications, to share updates or important information about our services, products, and security updates when necessary or relevant.
To handle your requests: We process and respond to any inquiries or requests you submit to us.
For additional purposes: Your information may also be used for activities such as data analysis, identifying usage trends, assessing the effectiveness of our promotions, and enhancing our services, products, marketing efforts, and overall user experience.
We may share your personal information in the following cases:
With service providers: We may share your information with third-party service providers to monitor or analyze service usage and to facilitate communication with you.
With business partners: We may share your information with business partners to offer you certain products, services, or promotions.
With your consent: We may disclose your personal information for additional purposes with your explicit consent.
3. Retention of Your Personal Data
The Company will retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy. We may retain and use your data as required to meet legal obligations (e.g., to comply with applicable laws), resolve disputes, and enforce our agreements and policies. Usage data is typically kept for a shorter time unless it’s needed to improve service functionality, enhance security, or comply with legal requirements mandating longer retention.
4. Transfer of Your Personal Data
Your information, including personal data, is processed at the Company’s operational offices and any other locations where involved parties are based. This may result in your information being transferred and stored on systems located outside your state, province, country, or governmental jurisdiction, where data protection laws may differ from those in your location. By consenting to this Privacy Policy and submitting your information, you agree to this transfer. The Company takes reasonable steps to ensure secure data handling and will not transfer your personal data to any organization or country lacking adequate data security measures.
5. Deleting Your Personal Data
You have the right to delete, or request assistance with deleting, the personal data we have collected about you. Our service may allow you to delete certain information directly within the account settings section. You can also contact us to access, correct, or delete personal information you’ve provided. However, please note that we may need to retain certain information if required by law or if we have a lawful basis to do so.
6. Disclosure of Your Personal Data
Law Enforcement: The Company may disclose your personal data if required by law or in response to valid requests from public authorities (e.g., court orders or government agencies).
Other Legal Obligations: We may disclose your data in good faith if it’s necessary to:
Comply with legal requirements
Protect and defend the Company’s rights or property
Prevent or investigate potential wrongdoing related to the service
Ensure the safety of users or the public
Protect against legal liability
7. Security of Your Personal Data
We prioritize the security of your personal data, although no method of data transmission over the internet or electronic storage is entirely secure. We use commercially acceptable means to safeguard your data but cannot guarantee its absolute security.
8. Links to Other Websites
Our service may include links to websites not operated by us. If you click on a third-party link, you will be redirected to their site. We strongly recommend reviewing the privacy policies of any third-party sites you visit, as we have no control over their content, privacy practices, or policies and assume no responsibility for them.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
• Email: info@carbonwisepk.com